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Posts tagged as hotels

I Apologize For Your Negative Hotel Experience, by Jon Wolper

Dear Ms. Winters,

Thank you for your letter. Hopefully I can help resolve some of the issues you experienced while staying at our hotel.

As you wrote, your troubles began at night, when you found that our ice machine was empty. Our apologies. We try to run a tight ship, but sometimes things fall through the cracks. I promise to be more vigilant about the ice machine in the future.

After you went back to your room, you began to hear incessant banging coming from the walls and ceiling. Our building is very old, and the walls are thin, so the noises made by other guests were heard clearly. [...]

The Summer Caretaker at the Overlook Hotel Asks for a Raise, by David Guzman

I first want to say what a pleasure it is to be back as the summer caretaker for the Overlook Hotel. The grand architecture, its beautiful location in the Colorado mountains, the pleasant staff and clientele; it’s truly an honor to work here.

I must be upfront, though, and tell you I’m here to ask for a raise. There are a few factors that come into play. As I understand it, the winter caretaker position pays just as much as the summer position. And that’s just not fair, since the job of summer caretaker requires much more work than that of winter caretaker. In addition, our winter caretakers tend [...]